Account Management Training
Account Management Training

Your sales and accounting staff should have the right skills and tools to set up effective and close relationships with key contacts, and prioritize clients based on their sales volume. The Strategic Account Management training helps your account representatives master the skill of managing, organizing, and nurturing their most profitable accounts through well-structured, efficient tools. It also helps your account representatives understand how to set up a plan of action that will enable them to achieve the best return on investment. Through this, you can be sure that your most profitable business is always running at maximum capacity.

The process of training in account management is divided into several stages. The first step in this stage is training in managing an accounts receivable system. In this stage, your account representative will learn the basics of tracking and collecting receivables and then organize and prioritize them according to customer segment.

When it comes to the second stage, which is the training in building a relationship with your sales department, your representative will become proficient in developing a positive working relationship with sales people and management. In this stage, your representative will also learn about marketing, sales, pricing, financing, and other essential aspects of your company. You will also learn how to build a rapport with your account executives and sales representatives so that they know that you value their input. Once your representatives master these basic skills, they will be ready to move forward to the third and final stage of the training.

As part of the third step of training, you will train your key management personnel. Your account representatives will now be able to interact with managers and executives on the phone and over the Internet. In addition to that, your representatives will be taught how to effectively manage their accounts, as well as their clients' accounts. This step will teach them how to efficiently manage their time and maintain accurate accounts receivable and accounts payable information.

The final step involves the implementation of your new procedures and strategies. Your representative will be given the opportunity to create a plan of action that will allow your company to become more profitable. If the plan goes according to your plan, you may decide to implement these new procedures in the business or expand your business by hiring more people, expanding your services, or selling products, or using your company's marketing budget.

While you are planning for your next steps in account management, you should make sure to conduct enough research. to avoid costly mistakes and unnecessary risks.

An important thing to remember is to not let yourself get distracted from what you really need to do. You should always keep focused on your main goals.

Training for account management requires time and effort, but if you follow the right training course and practice, you will achieve success and be on the right track to success. Make sure that you have all the necessary tools and materials for training and you should have a dedicated staff that can carry out all your needs.

When you are planning to do effective training for account management, you must make sure that you prepare the right materials for your employees. This is important since your trainees are the ones that will make use of the material and you want them to understand your procedures and policies. For example, if you want them to understand how to make an invoice or credit card payment, they need to be trained in how to make these payments properly.

After choosing a training course, you must choose the best method to learn. It is highly recommended to enroll into a professional online course that will give you the tools you need to train and educate your employees. You may also opt to purchase books on account management or you can also seek private coaching. to someone who already has the experience you need to further your education.

However, if you prefer to learn through your own personal learning methods, then you can also consider attending workshops and seminars that offer online training. This way you will have a lot more options to help you learn. You can also opt to hire a private tutor to help you study online. You can also purchase books and videos and books to help you understand some of the concepts discussed in the books.

When you are done with your training, you must be able to manage and oversee your company's business. If you can do all these things effectively, you can be sure that your company will be successful.

 

Sources

This brief scanned the following sources (title, domain, description):

  • 6 Skills Every Key Account Manager Needs (lucidchart.com) - What does it take to be a key account manager? Learn six essential skills for this position, whether you are a key account manager yourself, building long-term strategic partnerships, or a sales leader wanting to elevate your team's performance.
  • Key Account Management Training (rainsalestraining.com) - RAIN Group key account management training teaches you how to select, grow, and protect your key accounts.
  • Key Account Management: The Ultimate Guide (blog.hubspot.com) - Learn how to craft a key account management strategy, hire a KAM team, and more.
  • Key Account Management (aim.com.au) - Visit the Australian Institute of Management (AIM) to find out about our Key Account Management short course. Book online today!
  • Account Management for Beginners (udemy.com) - Practice Partner Relationship Management and Communication Strategies with Real World Scenarios
  • How to become an Account Manager - Salary, Qualifications & Reviews – SEEK (seek.com.au) - Thinking of becoming an Account Manager? Learn more about the role including real reviews and ratings from current Account Managers, common tasks and duties, how much Account Managers earn in your state, the skills current Employers are looking for and common education and career pathways.
  • Key Account Management Course (cce.sydney.edu.au) - Sales and customer service. Make happy customers. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materi...
  • training.gov.au (training.gov.au) - training.gov.au is the national register for training in Australia
  • 10 Essential Skills for Account Managers (accountmanagementskills.com) - What's the most useful skill you need in your Account Manager role and how much formal training have you received? Find out the 10 top account manager skills you need.
  • Key Account Management Training (kona.com.au) - KONA offer Advanced Key Account Management Training specifically tailored for your business. We provide bespoke corporate training Australia wide. Call Us!
  • (socialagility.com.au) -
  • 6 Account Management & Account Strategy Best Practices (richardson.com) - Account strategy & account management drive growth. These six account management & strategy best practices turn valued clients into key strategic accounts.
  • Account Management 1 Day Virtual Live Training in Hobart (tasmania.events) - The course materials are suitable for anyone that works in an account management role or relevant sales function About this Event Course Description: Account Management is an important role within any...
  • About (accountmanagementskills.com) - Account Management Skills began as an idea to help account managers to grow in their agencies, resulting to better client and account management. We provide in-depth training in client management, sales and presentation.
  • Account Management Training (millerheimangroup.com) - Miller Heiman Group trains account managers to earn their position as trusted client advisors. Our account management training guides sellers to a more customer-centric management style, helping them build loyalty and work collaboratively with customers.
  • rhipe (rhipe.com) - As ARN's Software Distributer of the year, we empower your business, working with you to create great services and solutions for your end user clients.

Topics

These topics were mentioned multiple times across various sources:

  • management skills
  • key account management
  • customer relationship
  • sales leader
  • key account plan
  • Strategic account management
  • revenue growth
  • business objectives
  • existing account
  • proactive
  • business goals
  • case study
  • customer service
  • key account team
  • strategic relationships
  • account management relationship
  • value proposition
  • strategic planning
  • account management strategy
  • strategic partner
  • management plan
  • key performance indicators
  • account goals
  • sales process
  • sales performance
  • Sales Organization
  • client needs
  • business plan
  • market position
  • existing clients

Questions

These are some relevant questions found across sources:

  • What does a key account manager do?
  • How to Identify Key Accounts
  • How to become an Account Manager
  • Why You Should Attend Our Training on Account Management
  • Who this course is for:
  • Is this course right for you?

 

Statistics

These are some factual sentences found across sources:

  • Companies are 25% more likely to be the primary suppliers of large accounts if they can sell on value . (lucidchart.com)
  • According to the Harvard Business Review customer satisfaction increases 20% within a few years of starting a key account management program. (blog.hubspot.com)